We want you to be completely satisfied with your purchase from Enjoyable Plastics. If for any reason you are not satisfied, we offer a straightforward return and refund policy to ensure your peace of mind.
Returns:
- To initiate a return, please contact our customer support within [insert number] days of receiving your order.
- Items must be in their original, unused condition, and in the original packaging.
- Returns are subject to approval, and we reserve the right to refuse returns that do not meet our criteria.
Refunds:
- Once your return is received and inspected, we will process a refund to your original method of payment.
- Refunds are typically processed within [insert number] business days.
Return Shipping:
- Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
- We recommend using a trackable shipping service for return shipments.
Exchanges:
If you received a defective or damaged item, we will replace it with the same item if available. Please contact us to arrange for an exchange.
Non-Returnable Items:
Certain items, such as personalized or custom products, are non-returnable unless they arrive damaged or defective.
Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with photos of the damaged product and packaging. We will work to resolve the issue promptly.
Cancellations:
Orders can be canceled within [insert number] hours of purchase. Once processing has begun, cancellations may not be possible.
Contact Us:
If you have any questions or concerns about our Return & Refund Policy, please reach out to our customer support through the contact information provided on the ‘Contact Us’ page.
Enjoyable Plastics aims to provide a hassle-free shopping experience, and we appreciate your understanding and cooperation with our return and refund process. Thank you for choosing Enjoyable Plastics!
Last updated on 17th December, 2023
